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Terms of service

Information on this site describes possible services and invites enquiries. We will confirm the work, materials, price including any applicable taxes, expected timetable, payment arrangements and any warranty in a written quotation or contract before work begins. A quotation may need a site assessment and remains subject to its stated expiry and conditions.

We will discuss any change in scope or price with you before carrying out additional paid work. Emergency attendance depends on access, availability, weather and safety. Nothing here limits your statutory consumer rights or our liability where the law does not permit it.

Contact us for our full legal identity and geographical trading address before accepting a quote. For concerns about completed work, see our complaints process; for cancellation, see cancellation rights.

Last updated: 27 September 2026